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Vertex Education is a management organization that provides business services to schools. Areas of support include academics, special education, finance, IT, facilities, food services, HR, communications and marketing, compliance and construction. The goal of Vertex Education is to be a resource and service to schools that are not able to offer these services in-house. Vertex currently manages 19 schools comprising 23,000 students and over 2,000 employees.
The primary responsibility of the Level III Technician is to provide the third level of IT support to all users across the district. Any issues that are unable to resolve will be escalated to this technician. The Level III technician will also assist in the installation, maintenance, upgrade, and repair of all IT-related equipment and software. This position will be responsible for assisting the IT Support Manager in strategy, implementation, scheduling, planning, and escalations. These duties will be performed under the guidance of the IT Support Manager.
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Posted on : Thu, 17 Sep 2020 04:35:09 GMT
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