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IT Support Center Technician
One of the nation’s largest IT companies is looking to add to its national Support Center team. We specialize in providing IT support and services to the SMB (10-200employees) market.
The Support Center Technician provides remote support to our national SMB customer base to troubleshoot and resolve IT issues. We are looking for candidates with a passion for IT, strong customer-oriented consultative skills and that also have strong technology and troubleshooting skills. In this role, you will provide mainly desktop, OS, application, and peripheral support. Knowledge of server OS and networking equipment is helpful.
Candidates should have 1-4 years’ experience with many of the requirements listed below:
· Installation and configuration of MS Operating Systems
· Creating/Disabling users in AD
· Creating/Disabling users in O365
· Installation/Troubleshooting of AV and Anti-Malware products
· Experience with Admin Center in O365
· Installing/Mapping Drivers
· Mapping local drives
· Use of Group Policies for workstation configurations
· Installation/Troubleshooting of 3rd party applications
· Smartphone email set up & troubleshooting
· Firewall troubleshooting
· VPN configuration/Troubleshooting
Job Type: Full-time and Part-Time shifts available M-F 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm
Evening and weekend shifts available
Requires work at local office and customer’s offices
Compensation $16-20/hr based on experience. Quarterly Bonus opportunities
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Hours per week:
Typical start time:
Typical end time:
This Job Is Ideal for Someone Who Is:
Posted on : Thu, 30 Jul 2020 19:39:27 GMT
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