This position provides clerical support services to assigned unit(s) at Anoka Metro Regional Treatment Center (AMRTC). Located just 15 minutes north of the Twin Cities, AMRTC is an inpatient psychiatric hospital serving adults with mental illness in a large, campus-based setting. This modern facility offers person-centered care in a pleasant environment appreciated by employees and patients alike.
The Unit Secretary serves as a receptionist to the unit, responsible for performing clerical tasks that are essential to maintaining efficient unit operations. This includes managing patient medical records, greeting visitors, assist in arranging patient appointments and transportation, organizing written materials, and preparing reports using multiple procedures, including computers and other technical equipment. In addition, the Unit Secretary supports the operations of the facility overall through personal initiative, positive attitude, cooperation, and good work habit.
Job duties include:
Maintain a current, comprehensive medical record for all patients on the unit, from admission to discharge, including current patient status.
Transcribe physician orders in an accurate and timely manner, plus assist in arranging patient appointments and transportation as ordered.
Answer unit phone, direct calls, and relay messages between patients, staff, and other units.
Communicate respectfully with patients, staff, and visitors, providing assistance as needed.
Organize and keep sufficient quantity of various supplies on unit, ordering and restocking as needed.
Maintain patient confidentiality according to all applicable laws, rules, policies, and procedures.
Support the delivery of treatment that meets health and safety standards.
To qualify, applicants must possess all of the following:
Knowledge of basic medical terminology.
Data entry skills sufficient to create database records and update entries or create and apply the basics of spreadsheets and supply/retrieve information in databases.
Customer service skills sufficient to provide prompt, courteous and accurate information to a variety of customers over the phone, in person and via email.
Word processing skills to develop and modify a variety of correspondence, records and reports; write and edit a variety of documents in business English using correct spelling, grammar, and punctuation.
Typing/keyboarding skills sufficient to take meeting minutes, complete a variety of reports, letters, and data summaries.
Experience providing clerical or office support in a healthcare setting, such as hospital, clinic, or nursing home.
Training or experience in medical administration or as a health unit coordinator.
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.
Our mission as an employer is to actively recruit, welcome and support a workforce, which is diverse and inclusive of people who are underrepresented in the development of state policies, programs and practices, so that we can support the success and growth of all people who call Minnesota home.How to Apply
Click “Apply at the bottom of this page. If you are unable to apply online, please contact the job information line at 651.259.3637.
For additional information about the application process, go to http://www.mn.gov/careers.Contact
If you have questions about the position, contact Justin Rannow at firstname.lastname@example.org.
If you are a Connect 700 applicant, please email your certificate and job posting ID# 31149 to Caroline Dillon at email@example.com by the position close date.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651.431.4945 or DHS_ADA@state.mn.us for assistance.
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651.259.3637 or email firstname.lastname@example.org. Please indicate what assistance you need.
Posted on : Fri, 15 Mar 2019 08:05:50 GMT
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