Work Locations : Hilton Des Moines Downtown 435 Park Street Des Moines 50309Responsible for IT issues, products and services at the property. Provides user training and support of all property/onsite systems, network enhancements, hardware and software support. Maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.
What Will I Be Doing?
30 % Property Support
· Maintains a tracking system of all repairs, routine maintenance, and special service requests for all technology equipment.
· Responsible for performing Technology Services asset management and inventory of equipment and software.
· Assists Director and others in his/her duties in compliance with HHC Standards
65 % Operations
· Responsible for troubleshooting and rectifying standard computer application issues, including but not limited to software or hardware issues.
· Provides end user assistance with passwords and Active Directory.
· Coordinates upgrades and maintains the directory structure on network servers.
· Monitors, diagnoses, and adjusts performance on LAN and network servers.
· Manages shared technology resources.
· Insures standard LAN backup and archiving procedures on network servers.
· Sites specific essential functions and supportive functions.
· Works closely with property management to ensure smooth running of the network and assist in helping maintain the site systems.
· Manages hardware, software, and network set-up and installation while complying with HTN standards and certification process, including acceptance testing and providing direction to outside installation resources.What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Posted on : Sat, 16 Mar 2019 03:37:46 GMT
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