Work Locations:Hilton Des Moines Downtown435 Park Street Des Moines 50309Responsible for IT issues, products and services at the property. Provides user training and support of all property/onsite systems, network enhancements, hardware and software support. Maintains inventory of all hardware products and software licenses, and reviews maintenance agreements.
What Will I Be Doing?
30 % Property Support
· Maintains a tracking system of all repairs, routine maintenance, and special service requests for all technology equipment.
· Responsible for performing Technology Services asset management and inventory of equipment and software.
· Assists Director and others in his/her duties in compliance with HHC Standards
65 % Operations
· Responsible for troubleshooting and rectifying standard computer application issues, including but not limited to software or hardware issues.
· Provides end user assistance with passwords and Active Directory.
· Coordinates upgrades and maintains the directory structure on network servers.
· Monitors, diagnoses, and adjusts performance on LAN and network servers.
· Manages shared technology resources.
· Insures standard LAN backup and archiving procedures on network servers.
· Sites specific essential functions and supportive functions.
· Works closely with property management to ensure smooth running of the network and assist in helping maintain the site systems.
· Manages hardware, software, and network set-up and installation while complying with HTN standards and certification process, including acceptance testing and providing direction to outside installation resources.What are we looking for?
Posted on : Sat, 16 Mar 2019 03:37:46 GMT
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