- Immigration Lawyer Services
- For Employers
What you will do
Our customer has decided to insource the delivery of first line IT support services. This role is part of the insourcing initiative and will join the Service Desk team. The main objective of this role is to ensure the services and support we provide to our end user is in line with the needs of our organization. Service Desk is a central part of the company's Technology & Support Department, and we are instrumental in delivering IT services to the organization. The team serves all employees in the organization.
As a Technical Support Engineer, you will represent the first point of contact for their IT services. You will work closely with all employees in all departments in helping and solving their technical requirements and needs. By engaging with all areas of the organization, you will develop an in-depth understanding of the business.
Our customer has a performance culture, and we aim to build a talent pool. You will have the opportunity to excel and to make an impact. The right candidate for this position will be motivated by the idea of developing themself through problem solving and learning on the job as well as their Academy. If you are eager to learn new technologies, collaborate with various teams in the Technology Area and help to develop our future ways of working with Technology Services in a secure manner, then this is a unique way to build a career in IT in Investment Management.
You will join the global Service Desk team in the NY office, and report to the Head of Service Desk.
What you need
Who you are
*Candidates will complete 8 hour shifts daily during core working hours, Monday through Friday between the hours of 7:00AM EST and 7:00PM EST. As such, there will be an occasional requirement to work onsite shift patterns on rotation with the wider team to cover trading hours during weekdays. Candidates should be willing to work outside of core hours in a shift model and willing to be on-call over the weekend and holidays.
What we offer
A rewarding, international fast-paced working environment, and the opportunity to play a role in safeguarding and building financial wealth for future generations as part of one of the world's largest funds. The customer has a performance culture that values the contribution of every individual and focuses on professional growth.
Our core values of excellence, innovation, integrity, and team spirit underpin our culture and how we operate across all our offices. We collaborate and share information within our organization which consists of 33 nationalities. English as our common working language. Our organization is grounded in trust, high ethical standards, a flat hierarchy, and diversity. We aim to increase the share of women to exceed or match the industry average across all functions.
Our customer is committed to ensuring Equal Opportunities for all employees.
Our customer does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this contract position.
Posted on : 2022-07-01T19:56:39Z
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