Under the direction of the practice manage, the Registration Specialist Float will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Float will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various softwares, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information. Essential Job FunctionsAccurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing. Interprets physician orders and referrals to determine service needs and schedule patient visits while coordinating appointments with other departments to meet the needs of the patient and provider. Utilizes appropriate strategies to activate and/or verify the insurance coverage of patients and obtain benefit information. Maintains knowledge of and complies with third-party payers’ requirements for verifying insurance information, obtaining authorizations/pre-certifications, and completing other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed Medicare Secondary Payer Questionnaire (MSPQ). Modifies work schedule to meet department goals/deadlines and the needs of the department and patients. Cross-trains into other Patient Access areas as needed to help with covering open shifts. Performs other duties as assigned or needed to meet the needs of the department/organization. Accurately schedules and registers appointments using the Millennium computer program.Collects payment from patients for aesthetic services and various products. Maintain up to date knowledge regarding basic and specific work flows to ensure incoming employees can perform core job requirements. Requirements:Minimum of 1 year related experience; complete the HBI Medical Terminology Course within first 6 months of employment; complete the HBI Orientation Level I and II Courses within first 12 months of employment.
Posted on : Fri, 19 Apr 2019 22:15:33 GMT
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