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IT Technician

  •  MC2, Inc.
  •   Sanford, FL

Description

Our Vision is “to be the premier partner with our customers with regards to technology within their facilities. To service and support our customers’ Green Initiatives, Energy Standards, Energy Management Systems, Security Systems, Networking Systems, and other related systems within facilities infrastructure. Our team shall demand and expect the highest quality service and support for our customers”.

Employees are hired at MC2, Inc. to help us realize our vision. They are expected to exhibit a continuous behavior of professionalism, which includes, but is not limited to treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

MC2, Inc. is a Stark Technologies Group company, which provides comprehensive intelligent building and energy management solutions. Our wide array of solutions are designed to drive optimal building operational efficiency through sophisticated technologies, systems integration and tailored energy services.

GENERAL SUMMARY:

Responsible for maintaining IT infrastructure and services to enable successful MC2 operations. Provides support to MC2 personnel on IT related matters. Consults on IT related project issues, and finds solutions. Participates in project-specific programming and configuration as required. A practical, solution oriented problem-solving mentality is essential to success.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

  • Maintain IT infrastructure and services, including Networking, AD, VPN, Firewall, Wifi Access, and all other IT related items.
  • Installs software and configures laptops
  • Troubleshoots IT issues, including Network problems and individual computer problems
  • Ensures high availability of all MC2 IT services
  • Trains personnel on use of IT services
  • Consults with sales and operations personnel on IT related issues on projects
  • Learns and participates in typical MC2 programming and configuration tasks on projects as needed
  • Establish and maintain excellent relationships with owner, contractors, and project team members
  • Build, develop, and grow any business relationships vital to the success of the company.
  • KNOWLEDGE AND SKILLS REQUIRED:

  • Strong Computer Skills, including:
  • Networking (Cisco, Ubiquiti)
  • Network Troubleshooting (Wireshark)
  • Windows 7/10, Server 2012 R2+ (Active Directory)
  • VM Management (Hyper-V)
  • Cybersecurity (Firewalling, Anti-Virus administration and triage, Intrusion Prevention)
  • Strong Troubleshooting skills
  • Ability to effectively communicate complex technical issues simply with all levels of personnel
  • EDUCATION AND EXPERIENCE:

  • Associate’s Degree in Electrical Technology, Computer Technology, IT, Programming, or related, or two years of work related experience
  • 0 – 2 years of experience administering IT services for small to medium size business
  • Experience with Building Automation Protocols, including LON, BACNet and ModBus
  • LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

  • None required
  • SUPERVISORY RESPONSIBILITIES

  • Receives direction from the Engineering Manager and senior IT personnel
  • Works with Project Engineers, Project Managers, technicians, and other personnel
  • REQUIRED COMPETENCIES

  • Critical thinking and problem-solving skills
  • Great work ethic
  • Decision-making
  • Strong Communication skills (Oral and written)
  • Influencing and leading
  • Delegation
  • Team work
  • Negotiation
  • Conflict management
  • Adaptability
  • Stress tolerance
  • This position description reflects the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. The responsibilities listed may be subject to change at any time and individuals may be asked to perform duties outside of their regular responsibilities to support the ongoing operations of MC2, Inc.

    Job Type: Full-time

    Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
  • Posted on : Mon, 11 Feb 2019 14:30:19 GMT

    This job posting is no longer available on IT Jobs List.

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