IT Systems Coordinator

Description

IT Systems Coordinator

Position Overview:

As the company’s IT System Coordinator, you will maintain IT Systems and networks. Coordinate all ongoing administration, under the guidance of the Director of IT. As the company’s System coordinator, you will be responsible for performing both technical and administrative tasks to ensure functionality and efficiency of IT systems. An IT coordinator must be knowledgeable in software, hardware and networks. They must be critical thinkers and problem-solvers with great attention to detail. Since end user support and teamwork are important aspects of the role, excellent communication and people skills are required

Position Duties:

Manage IT Support Portal (updates to all devices)

Monitor systems performances

Handle all personnel additions / removals from IT Systems

Provide Point-of-sale support

Provide Home Office Support - computer related issues

Provide advice on the most suitable IT choices

Provide technical support and training for systems and applications

Install and configure software and hardware

Perform troubleshooting, repairs and data restorations

Help maintain backups

Help maintain licenses and upgrade schedules

Some travel may be required

Supervision Received:

This position will report to the Director of IT

Supervision Exercised:

n/a

Qualifications & Skills:

1-3 years of experience in Point-of-Sale systems

Experience in networking and help desk support

Understanding of TCP/IP protocols and Lan/Wan Configurations

Ability to troubleshoot and repair computer issues

Excellent verbal, written and interpersonal communication skills

Excellent PC skills, including word processing and spreadsheets via Microsoft Office products

Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment

Work Environment:

This job operates in a professional office environment.

Physical Demands:

This is largely a sedentary role; however, some movement is required.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Brand: Twin Peaks Address: 5151 Belt Line Rd #1200 Dallas, TX - 75254 Property Description: Support Center - TX - Dallas Property Number: 2942

Posted on : Tue, 12 Feb 2019 07:51:33 GMT