DUTIES AND RESPONSIBILITIES: Administers and supports telephony and VOIP connections for all sites Responsible for network and hardware management, deployment, imaging, and monitoring Telecommunication hardware and SaaS product management Break-fix management of all ncgCARE owned networks, hardware, and peripherals. Liaison between contracted IT vendors and internal partners (i.e. All Covered, Dell Premier, Dynamic Quest, ESI Solutions, AOE, Lifesize, and Shoretel) Provides support to all ncgCARE end-users related to BYOD technology management Research and provide consultation on IT innovations for ncgCARE Works on additional IT projects as assigned
Key Roles & Responsibilities Provides level 1 support for EMR application issues Working knowledge of software development and EMR Credible implementation Assists client to troubleshoot various problems Works closely with support to resolve problems Provides onsite support during implementation Performs testing after EMR implementation, upgrades and updates as needed Learns new EMR applications as required Ability to evaluate and analyze EMR features and functionality for problem resolution Ability to conduct "root cause" analysis with summaries Works independently and with the team to organize many details in order to meet deadlines Demonstrates excellent communication skills and ability to quickly assess new situations and develop appropriate solutions to problems
Preferred Experience: 1 year of training experience with an EMR system Knowledge of health data structure, information resource management, and quality evaluation
MINIMUM EDUCATION AND EXPERIENCE: Minimum of 1 year training experience with an EMR system, Bachelor’s Degree in Information Systems or related field.
ncgCARE is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Posted on : Thu, 23 May 2019 20:58:15 GMT
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