Healthcare Patient Advocate

Description

Do you have a strong personal desire to change the way consumers experience healthcare? Join Our Concierge Team!

As an Asserta Healthcare patient Advocate, you will help people understand the cost of healthcare in advance and make good healthcare purchasing decisions. We work with employers, health plans, and their plan members to help consumers understand their options for high-quality healthcare, and how their decisions impact healthcare costs. We put consumers in a position to save money by paying their full healthcare bill immediately, even when all or a portion of the funds come directly from their health plan. We provide information and education, guiding consumers step by step through the entire care and payment processes.

We are looking for people with telephonic customer service experience who understand how hard it is to navigate the healthcare system and have a strong desire to be part of a team that is actively solving the problem.

What is the Job?

As an Asserta Health Concierge, you will answer the phone, listen carefully to understand concerns, anticipate needs, and guide consumers, step by step, through the decisions they need to make and the steps they need to take to get the care they need at a fair price. You will make sure they understand their benefits and help them find opportunities to make high-quality choices and save money at the same time.

As an Asserta Health Concierge, you will be part of a dynamic team that’s committed to helping consumers understand their options in advance so that they can make the best choice - for them.

You will:

Am I Qualified? What’s Required?

We are looking for people who are:

Requirements include:

About Asserta Health

We founded Asserta Health because we recognized that you cannot fix healthcare without fixing healthcare payment. We are a team of healthcare transformers working to make healthcare purchasing and decision making a more consumer friendly and consumer-driven experience. We are passionate about delighting our customers – both our employer/health plan clients and the consumers they serve.

Day shift Monday - Friday

Job Type: Full-time

Salary: $15.00 to $17.00 /hour

Language:

Benefits offered:

Posted on : Tue, 12 Feb 2019 15:58:11 GMT