Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.
Services multiple customer locations on a daily basis to oversee customer inventory by:
Knowledgeable of Grainger’s offer to help streamline orders and provide ongoing support for customers
Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty
Follows designated route as defined by routing software application
Documents and follows standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with all sales and services activities
Complies with the safety and inspection requirements of the facility where the service is being provided. Helps generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy opportunities while on site, looks for additional opportunities to add items to program)
Probes for customer needs during each site visit and provides leads to assigned Account Manager Reinforces with customers to the value of installing or using Grainger services or solutions to benefit their business
Executes onsite service component of account strategy as defined by cross-functional local leadership (Mgr, Onsite Services, Account Manager, or District Sales Manager)
Participates in implementation call reviews with Account Manager, District Sales Manager and Mgr, Onsite Services to assess viability of Inventory Solutions offerings at a customer site
Works collaboratively with sales partners to expand Grainger services and offerings in assigned customer locations
Posted on : Sat, 20 Apr 2019 14:32:56 GMT
This job posting is no longer available on ITJobsList.
Find similar jobs: on Job Search
ITJobsList.com is helping Job Seekers with Smarter and more effective Job Search and Career services. We help millions of people find jobs and has provided employers with the talent they required for their organization.
We deliver a huge database of Tech, STEM Jobs and IT Jobs Listings in USA and help job seekers land a successful career.