Minimum 10+ years of IT experience Application production support(L2 & L3) and as project lead managing multiple teams. Should possess basic knowledge & experience in Engineering, construction & Desktop Productivity Applications such as AutoCAD, Bentley, Microsoft, Acrobat etc. Should be a good project lead with team management, project management & delivery skills (PMP, ITIL, etc). Strong client coordination and communication skills Should be pro-active in tracking SLAs and submitting support related metrics to respective stakeholders. Strong debugging and problem solving skill. Certification in ITSM is added advantage.
Posted on : Tue, 25 Feb 2020 04:13:55 GMT
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