Who we are:
At Fluxx, our vision is to democratize philanthropy. We provide software that powers giving and impact helping foundations and nonprofits grant easier, collaborate better, and drive more change. We've always considered ourselves more than a tech company. At our core, we're a mission-driven organization made up of a strong community of committed individuals with diverse backgrounds and perspectives. We're making an impact in philanthropy, we volunteer and serve our community, and we're thrilled to have an amazing team. We need the best talent to continue to drive our mission forward.
Who we are looking for:
Our Customer Success Team is responsible for managing our customer relationships to ensure mutual benefit. Our role is to work closely with our customers from implementation, and beyond to enable them to maximize on their investment in our software. To do this well, the Customer Success Manager (CSM) will be comfortable communicating across various levels of the customers' organization, backed by an understanding of their business objectives, key priorities and the usage of the application.
As a trusted advisor and coach, the CSM determines how Fluxx's products can be effectively applied to support achievement of a foundation's strategic business goals, including identifying and closing uptick and upsell opportunities to achieve these goals. Our CSMs provide consulting services on best practices including deep software adoption, customer training to ensure optimum usage across the organization, project management of special projects, and high-level oversight of support needs.
The ideal candidate isn't afraid to roll up their sleeves to make their customer's software deployment and ongoing usage a roaring success. This role will report directly to the Director of Customer Success.
What you'll be doing:
What you bring to the team:
A little more about Fluxx:
A diverse and inclusive workplace where we learn from each other is an integral part of Fluxx's culture. We are a mission-driven company and welcome people of different backgrounds, experiences, abilities, and perspectives. We are community-driven and a great place to work. Join the team and help us achieve our mission!
At Fluxx, we're looking for people with grit, passion, and a sense of humor. We encourage you to apply - even if your experience doesn't exactly match the job description. Your skills and passion will stand out especially if your career path is unique!
Posted on : Tue, 31 Mar 2020 22:26:02 GMT
ITJobsList.com is helping Job Seekers with Smarter and more effective Job Search and Career services. We help millions of people find jobs and has provided employers with the talent they required for their organization.
We deliver a huge database of Tech, STEM Jobs and IT Jobs Listings in USA and help job seekers land a successful career.