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Cloud Support Engineer II - Big Data

  •   Amazon Web Services, Inc.
  •   Herndon, VA

Description

  • 4+ years of experience in Apache Hadoop, Apache Spark, Apache Hive, and Presto
  • 4+ years of experience in DynamoDB or NoSQL technologies like MongoDB or Cassandra
  • 4+ years of experience with System Administration with Linux (RHEL/CentOS) including Microsoft ActiveDirectory, and LDAP integration. Experience with troubleshooting Kerberos Authentication problems.
  • 2+ years of experience with Network troubleshooting.
  • Experience running and troubleshooting various types of machine learning (supervised, unsupervised and reinforcement learning) and deep learning frameworks (tensorflow, mxnet) issues.
  • Experience with Java and Python and shell scripting
  • Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position

Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. You will work with leading companies in this space and >
Every day will bring new and exciting challenges on the job while you:
  • Learn and use groundbreaking technologies
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
  • Interact with leading technologists around the world
  • Work >
  • Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
  • Drive customer communication during critical events
  • Drive projects that improve support-related processes and our customers’ technical support experience
  • Write tutorials, how-to videos, and other technical articles for the customer community
  • Work on critical, highly complex customer problems that may span

  • Expert experience in the Hadoop Ecosystem including Apache Spark and Presto
  • Expert experience in NoSQL
  • Expert experience with blockchain technologies like Etherium
  • Expert experience in data Data Lake architecture and administration
  • Experience managing full application stacks from the OS up through custom applications
  • Prior work experience with AWS - any or all of EC2, VPC, S3, RDS, EMR, Glue, SageMaker
  • Excellent knowledge of Hadoop architecture, administration and support
  • Expert understanding of distributed computing principles and their application in the cloud
  • Good understanding of distributed computing environments
  • Excellent oral and written communication skills
  • Lead technical discussions on big data systems architecture and design
  • Strong multi-tasking skills
  • Strong analysis and troubleshooting skills and experience
  • Self-starter who is excited about learning new technology
  • AWS Certified Solutions Architect
  • AWS certified Big Data Specialty
  • Master’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical position

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Posted on : Sun, 17 Nov 2019 07:52:38 GMT

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