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Business Process Analyst

DistributionNOW
Houston, TX

Description

At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

The Business Process Analyst will evaluate, redesign, and implement continuous improvement to the existing processes utilizing Six Sigma principles to optimize internal and external customer service. Candidates should be results oriented and support the team with development of implementation plans, assigns tasks, and monitors project progress, including managing project scope.

Assist branch operations in troubleshooting, SAP, and operational related issues that may require a review of existing training material, including customer specific processes or functionalities. Collaborate with all areas of operations management to determine necessary process standardization changes, that assist with continuous improvement and efficiency gains within the workplace.

JOB RESPONSIBILITIES:

Identify, develop, and implement functional solutions to increase efficiency

Analyze and report on each individual area of branch operations

Develop improvements on warehouse layouts to increase safety, available pallet provisions, and efficiency

Provide solutions that maximize operating profit through operational efficiency to achieve and facilitate increased market share

Accountable for all aspects of Projects

Lead a team through multiple projects and task

Delegate tasks to team members

Communicate effectively to Project Champion regarding how projects are progressing

Provide training to employees on various functions and technology

Support other team members

Provide superior customer service internally and externally

JOB REQUIREMENTS:

Bachelor’s Degree or relevant work history

5 years’ experience in a related field

Support and successfully drive change management

Able to travel Domestically and Internationally

Strong Operations background

Experience in process management

Oil & Gas Industry knowledge preferred

Must possess strong analytical and organizational skills, attention to detail, the ability to work under pressure to balance competing priorities and meet deadlines.

Intermediate Proficiency with computer applications such as but not limited to Microsoft Office Suite

SAP 2+ Years (Preferred) Transactional and Reporting skills with focus in operations

Understanding of and total commitment to DNOW processes

Outgoing, service-oriented, self-motivated, and willing to receive direction

Excellent oral and written communication skills, both internal and external

Strong work ethic and integrity

Utilization of warehouse equipment such as but not limited to forklift, reach truck, or order picker

BENEFITS:

Competitive Salary + bonus

401(k)/ Retirement savings

Comprehensive Benefits (medical, dental, vision, life and disability coverage)

Career growth

Friendly work environment

Paid vacation/holidays

Posted on : Tue, 12 Feb 2019 15:14:26 GMT

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Business Process Analyst

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