1. JOB PURPOSE:
Ensures customer satisfaction. Under Store Manager’s supervision, maintains proper operational levels to maximize efficiency and profitability of store operations and personnel. Assists Store Manager with day-to-day activities, and assumes all store operation responsibilities in absence of Store Manager.
2. DUTIES AND RESPONSIBILITIES:
Under the guidance of the Store Manager, ensures that all Company personnel and store operations policies and procedures are maintained to meet Company standards.
Applies inventory control methods and (or) order guide when estimating potential inventory needs. Periodically assists in the management and ordering of inventory.
Assists in establishing work schedules as outlined by corporate guidelines to assure that all work assignments are covered each day, filling in where necessary; assists Store Manager in hiring decisions, employee training, and performanace management; monitors the work activity of store employees in absence of Store Manager and may issue Corrective Action, if warranted.
Operates cash register, Manager’s Workstation, Handheld, and all other machines and equipment on store premises.
Helps maintain cleanliness and appearance of interior and exterior of store in accordance with established standards.
Periodically completes End of Day Report (Daysheet), cigarette and lottery audits, price server editor as needed, and daily bank deposits as coordinated by the Store Manager.
Performs other miscellaneous duties, as assigned.
3. QUANTITATIVE DIMENSIONS:
Assists with coordination of all store operations and personnel activity of assigned store location.
Convenience store operations and procedures. Basic accounting procedures, inventory control and plan-o-gram. Must have working knowledge of Manager’s Workstation and Handheld in order to perform specific job duties. Ability to order groceries and DSD items. Ability to establish a work schedule and complete an End of Day Report, cigarette and lottery audits, and Price Server Editor, if needed. Must have working knowledge of the prepared foods and bakery areas in food service.
Delegates responsibility. Excellent customer relation skills. Ability to operate cash register, equipment used in pizza, bakery food preparation, and floor care. Functional reading, writing and math skills. Abilty to operate Manager’s Workstation, Handheld unit, and other equipment necessary for store operation.
6. PROBLEM SOLVING/DECISION MAKING:
Helps implement personnel policies and procedures at store level and ensures that those procedures are followed. Assists the Store Manager in determining the workload of store personnel. Discusses hiring decisions and performance issues with Store Manager. Answers questions concerning store operations.
7. LINES OF AUTHORITY:
Performs work in accordance with store operations and personnel guidelines, policies, and procedures. Under direct supervision, assists with all store operations.
8. ENVIRONMENTAL CONDITIONS:
Work is performed in a store setting.
9. ADDITIONAL INFORMATION:
Equipment operated: dough roller, ovens, donut robot, display warmer, burnisher, personal computer (Manager’s Workstation), calculators, and cash register systems. Wet Vac and floor stripper, if available.
Must be able to stand for an extended period of time and to lift up to 50 pounds.
Ability to work a flexible schedule, including days, nights, weekends, and holidays, is required.
Must have a valid driver’s license and vehicle.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.
Posted on : Fri, 19 Apr 2019 21:52:30 GMT
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